A Company That Operates a Customer Service Call Center Is

question 99

Multiple Choice

A company that operates a customer service call center is likely to contract with a company in India to

• A) capitalize on the special features of location.
• B) cut costs.
• C) expand its market.
• D) gain access to resources.

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Definitions:

Venture Capital Acquisition

This refers to the purchasing of a company or a significant share of a company by a venture capital firm to provide capital for the start-up or expansion phases.

Optimal Amount

The most desirable quantity that maximizes efficiency or benefits based on available resources and constraints.

Expand R&D

The process of investing more resources into Research and Development to innovate and improve products or services.

Expected Rate Of Return

The anticipated profit or loss on an investment, expressed as a percentage of the investment's original cost.