Match the Term with Its Definition

question 68

Multiple Choice

Match the term with its definition.
-Abbreviation for a small, specialized software program

• A)advertising
• B)app
• C)blog
• D)e-mail promotion
• E)hyperlink
• F)institutional advertising
• G)personal selling
• H)product advertising
• I)promotion
• J)promotional mix
• K)prospecting
• L)publicity
• M)quick response (QR) code
• N)sales promotion
• O)social media

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Definitions:

Chemical Plants

Facilities where chemical processes are conducted on an industrial scale, primarily for the production of chemicals and materials.

Oil Refineries

Industrial plants where crude oil is processed and refined into more useful petroleum products, such as gasoline, diesel, and jet fuel.

Long-Linked Technology

Service technology in which a client moves from point to point during service delivery.

Service Delivery

The manner in which a company provides services to its customers, focusing on quality, efficiency, and overall customer satisfaction.