There Must Be a Company-Wide Commitment to CRM Concept If

question 78

True/False

There must be a company-wide commitment to CRM concept if CRM is to be productive.

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Definitions:

Squared Deviation

The square of the difference between an observed value and the mean, used in statistical analysis to measure variance.

Mean

The arithmetic average of a set of values, calculated by summing all the values and then dividing by the number of values.

Variance

A measure of the dispersion or spread of a set of data points around their mean value.

Variance

A measure of how much the values in a data set differ from the mean of that set.