Match the Term with Its Definition

question 90

Multiple Choice

Match the term with its definition.
-A group member who plays a key communication role

• A)attitude
• B)culture
• C)customer experience management (CEM)
• D)customer lifetime value (CLV)
• E)customer relationship management (CRM)
• F)motivations
• G)needs
• H)opinion leaders
• I)perception
• J)perceptual categorization
• K)reference groups

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Definitions:

Oncogenes

Genes that have the potential to cause cancer when mutated or expressed at high levels.

Apoptosis

A process of programmed cell death that occurs in multicellular organisms, enabling the removal of cells that are no longer needed or are a threat to the organism.

Telomeres

The protective caps at the ends of chromosomes that prevent the loss of genetic information during cell division.

Barr Bodies

Inactive X chromosomes present in the nuclei of female cells, visible as dense spots, and used in genetic and gender testing.