Match the Term with Its Definition

question 34

Multiple Choice

Match the term with its definition.
-A statement of how a company creates value for its customers compared with its competitors, which provides the basis for the company's competitive advantage

• A)business model
• B)business plan
• C)critical risks section
• D)financial plan
• E)lean startup
• F)marketing plan
• G)pitch
• H)product/service plan
• I)revenue model
• J)short plan
• K)value proposition

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Definitions:

Ombudsperson

An independent, impartial individual appointed to receive and investigate complaints from individuals or groups, offering a resolution or mediation.

Arbitration

A neutral third party issues a binding decision to resolve a dispute.

Active Listening

The practice of paying full attention, understanding, responding, and remembering what is being said in a conversation.