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Martin operates an ABC franchise. Recently, the franchisor has attempted to make changes to the contract that would increase Martin's costs so as to make the business unprofitable. The franchisor is engaging in
Big Five Dimensions
An approach that breaks down human personality into five major categories: openness, conscientiousness, extraversion, agreeableness, and neuroticism.
Organizational Citizenship Behaviours
are discretionary actions by employees that are not directly part of their job descriptions but contribute to the effectiveness and efficiency of the organization.
Job Performance
The evaluation of the efficiency, effectiveness, and quality of an employee's work in fulfilling their job responsibilities and objectives.
Big Five Dimensions
A model outlining five broad dimensions used to describe human personality, including openness, conscientiousness, extraversion, agreeableness, and neuroticism.
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