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Monitoring Computer Use
Samson Company is an engineering firm.Many of the employees are engineers who are working individually on different projects.Most of the design work takes place on computers.The computers are connected by a network and employees can also "surf" the internet through their desk top computers.
The president is concerned about productivity among his engineers.He has acquired software that allows him to monitor each engineer's computer work.At anytime during the day,the president can observe on her screen exactly what the different engineers are working on.The engineers are quite unhappy with this monitoring process.They feel it is unethical for the president to be able to access what they are working on without their knowledge.
Describe the pros and cons of monitoring through observing the computer work of the engineers.
Indirect Labor
Workers who assist in the production process but cannot be directly traced to specific units of product, such as maintenance staff or supervisors.
Variable Cost
Costs that vary directly with the level of production or sales, such as materials and labor.
Direct Labor-Hours
A measure of the time workers spend directly manufacturing a product or providing a service.
Fixed And Variable Cost
Fixed costs are expenses that do not change with the level of production or sales, such as rent, while variable costs fluctuate with production volume, such as materials and labor.
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