Match the Meanings with Their Correct Terms

question 134

Multiple Choice

Match the meanings with their correct terms.

-Flexion

• A)turning outward
• B)lying on one's belly; face down
• C)bending a part of the body
• D)lying on one's back
• E)radionuclides are used as tags attached to chemicals and followed throughout the body
• F)test of blood flow to heart muscle
• G)lengthening or straightening a flexed limb
• H)carrying a limb away from the body
• I)positioned at an angle
• J)transformation of electrically neutral substances into electrically charged particles

---

Definitions:

Customer Delight

The result of exceeding customer expectations to a significant degree, creating a highly positive emotional response.

Relationship Capital

The value derived from an organization's relationships with its customers, partners, and other stakeholders, often seen as a component of social or intellectual capital.

Competitive Advantages

The attributes or conditions that allow an organization to outperform its competitors, including cost structure, product quality, brand, and market access.

Trust

The confidence a consumer has in the reliability and integrity of a product, service, or brand.