Match the Descriptions with Their Correct Terms

question 126

Multiple Choice

Match the descriptions with their correct terms.
-Toxins

• A)T cell lymphocytes that inhibit the activity of B cell lymphocytes
• B)antibodies-IgG, IgE, IgM, IgD
• C)T cell lymphocytes that aid B cells and antibody production; T4 cells
• D)poisons (antigens)
• E)T lymphocytes that directly kill foreign cells; CD8⁺ or T8 cells
• F)antiviral proteins secreted by T cells
• G)transformed B cells that secrete antibodies

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Definitions:

Technical Experts

Individuals who possess a deep, specialized knowledge in a particular field or technology, often consulted for their expertise.

Internal Customer

The person who depends on the other people in the company to provide the services and products for the external customer.

Mediator

A neutral third party who assists in resolving disputes by facilitating communication between conflicting parties with the goal of reaching an agreement.

Customer Service Ethics

Moral guidelines that govern the behavior and practices of individuals providing services to customers.