SFA Modules in CRM Systems Provide Tools for All of the Following

question 81

Multiple Choice

SFA modules in CRM systems provide tools for all of the following except:

• A)team selling.
• B)territory management.
• C)sales forecasting.
• D)managing sales prospect and contact information.
• E)managing customer service requests.

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Definitions:

Glycoproteins

Molecules consisting of a protein bonded to sugar chains, essential in cell recognition, immunity, and cell signaling.

Receptors

Proteins located on the cell surface or within cells that bind specific molecules (ligands), triggering a biological response.

Cyclic Adenosine Monophosphate

A second messenger important in many biological processes, derived from ATP and used for intracellular signal transduction.

Glucocorticoid

A class of steroid hormones that play a role in regulating metabolism, immune response, and stress response, produced in the adrenal cortex.