Operational CRM Applications Include Tools for All of the Following

question 76

Multiple Choice

Operational CRM applications include tools for all of the following except:

• A)sales force automation.
• B)call center support.
• C)marketing automation.
• D)customer service support.
• E)calculating CLTV.

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Definitions:

User-Generated Content

Content created and shared by consumers or end-users, often found on social media platforms, blogs, and websites.

Digital Natives

Individuals who have grown up using digital technologies from a young age, making them inherently familiar and comfortable with digital devices and the internet.

College Students

Individuals enrolled in institutions of higher education pursuing undergraduate or graduate degrees.

Recent Research

The latest studies or investigations within a specific field or on a specific topic, highlighting new findings or insights.