Redesigning and Automating Business Processes Can Be Seen as a Double-Edged

question 32

Multiple Choice

Redesigning and automating business processes can be seen as a double-edged sword because:

• A)increases in efficiency may be accompanied by job losses.
• B)increases in efficiency may be accompanied by poor data quality.
• C)support for middle-management decision making may be offset by poor data quality.
• D)reliance on technology results in the loss of hands-on knowledge.
• E)it can concentrate power in the hands of senior executives.

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