Hilton Hotels Uses Its OnQ System for Which of the Following

question 36

Multiple Choice

Hilton Hotels uses its OnQ system for which of the following purposes?

• A)To lower its operating costs
• B)To benchmark its progress against competitors
• C)To create synergies with its suppliers
• D)To take advantage of network economics
• E)To estimate each guest's profitability and give additional privileges to profitable customers

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Definitions:

Impairments

Reductions in normal function in physical, mental, or emotional capacities.

Personality

The combination of characteristics or qualities that form an individual's distinctive character.

Cognitive Psychologists

Scientists who study mental processes such as perception, memory, thought, and problem-solving.

Hopeless

A state of despair in which an individual perceives little or no possibility of overcoming a situation, often associated with depression.