UPS's Use of Web-Based Tools That Allow Customers to Embed

question 83

True/False

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

---

Definitions:

Hostile Takeover

An acquisition in which the company being purchased does not want to be bought or is unaware of the purchase attempt.

Realistic Job Preview

A tool used by employers to give prospective employees a truthful view of the job duties and environment before hiring.

Water Purification

The process of removing contaminants, bacteria, and other harmful substances from water, making it safe for drinking and use.

External Recruitment

A hiring process where an organization seeks candidates from outside its current workforce.