UPS's Use of Web-Based Tools That Allow Customers to Embed

question 83

True/False

UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own website is an information systems solution used to achieve customer intimacy.

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Definitions:

Save Button

A graphical user interface element that, when clicked, saves the current state of a document, file, or application.

Save Changes

The action of securely storing modifications made to a document or settings within an application or system.

Record

A collection of related items of information stored together, often in a database or a document.

Report Wizard

A tool in some software applications that guides users step-by-step through the process of creating complex reports.