Employees Who Enjoy High-Quality Colleague Relationships Also Engage Their Work

question 16

Multiple Choice

Employees who enjoy high-quality colleague relationships also engage their work with more vigor. This best illustrates the value of a work environment that satisfies employees'

• A) implementation intentions.
• B) need to belong.
• C) unit bias.
• D) charisma.

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Definitions:

Conflict Resolution

The process of resolving disputes, disagreements, or conflicts between parties through negotiation, communication, and problem solving.

Formal Authority

The power or right to give orders, make decisions, and enforce obedience, usually established through a hierarchical structure within an organization.

Forcing

A conflict resolution strategy where one party insists on its position regardless of the impact on others.

Avoidance

A conflict management strategy where parties ignore the problem at hand, or distance themselves from the conflict to avoid confrontations.