Dave Has Difficulty Talking to Groups

question 241

Multiple Choice

Dave has difficulty talking to groups. Unfortunately, he has chosen a career in which he must speak to large groups of people. The night before a presentation he tosses and turns, and the resulting lack of sleep makes the situation worse. When he makes a presentation, he often becomes confused and stumbles over his words. As a result, he feels worthless and miserable. Which two criteria of abnormal behaviour are most useful in evaluating Dave's case?

• A) Inability to function normally and statistical rarity
• B) Statistical rarity and deviance from social norms
• C) Subjective discomfort and impairment in normal functioning
• D) Deviance from social norms and subjective discomfort

Differentiate between financial and non-financial measures of performance.

Analyze performance reports, particularly the significance of budget variances.

Comprehend the relationship between responsibility accounting, controllable margins, and performance evaluation.

Identify the unique aspects of managing different responsibility centers within decentralized operations.

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Definitions:

Extrinsic Factors

External influences or circumstances that can affect an individual's motivation, behavior, and conditions without being inherent to the task or subject itself.

Expectancy Theory

Developed by Victor Vroom to explain human behavior in terms of people’s goals, choices, and the expectation that goals will be reached.

Organizational Climate

The overarching environment and culture within a company, shaped by shared perceptions and attitudes of its employees.

Worker Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work.