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A Group of Students Watch a Videotape of Two Managers

question 67

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A group of students watch a videotape of two managers interacting with their subordinates at a customer service desk in a department store.Students see one of the managers' act in a friendly and respectful manner toward all of the employees.The other manager is less friendly but still respectful toward the employees.What concept would explain the more positive ratings on other dimensions for the friendly manager as compared to the less friendly manager?


Definitions:

Hydrolysis Product

A compound resulting from the chemical breakdown of a substance by water.

Aldol Condensation

A chemical reaction that combines two aldehyde or ketone molecules to form a larger β-hydroxy aldehyde or β-hydroxy ketone, followed by dehydration to give a conjugated enone.

Base-Mediated Aldol Condensation

A reaction process that involves the use of a base to facilitate condensation between two carbonyl compounds, forming a β-hydroxy carbonyl compound or an α,β-unsaturated carbonyl compound.

Enolate

An anion formed by the deprotonation of an alpha-hydrogen of a carbonyl compound, important in many organic reactions.

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