The Purpose of a Training Program for Salespeople Is to Teach

question 115

Multiple Choice

The purpose of a training program for salespeople is to teach them about all of the following EXCEPT _ .

• A)customers' buying habits
• B)the company's organizational structure
• C)customers' buying motives
• D)the company retirement benefits
• E)the company's main competitors

---

Definitions:

Goodwill

Refers to the intangible asset that arises when a business is acquired for more than the fair value of its net identifiable assets.

Legal Representation

The act of having a lawyer or attorney provide advice, advocacy, and support in legal matters.

Mediated Agreement

A resolution reached with the assistance of a neutral third party to resolve disputes.

Progressive Discipline Policy

A policy that applies increasingly severe penalties for repeated offenses in order to correct employee misconduct.