Explain How Storing Customer Information in a Database Might Better

question 93

Essay

Explain how storing customer information in a database might better prepare car- maker Saturn in customer relationship management (CRM).

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Definitions:

Physical Attractiveness

The degree to which a person's physical traits are considered aesthetically pleasing or beautiful by others.

Formal Operational

Describes a stage in Jean Piaget's theory of cognitive development, where individuals (typically adolescents and adults) gain the ability to think abstractly and reason logically.

Piaget

A Swiss psychologist known for his developmental stage theory that describes how children's cognitive abilities evolve.

Postconventional Moral Reasoning

The highest stage in Kohlberg's moral development theory, where individuals make decisions based on universal ethical principles.