When Explaining Why Edgar Is Having Trouble with His New

question 63

Multiple Choice

When explaining why Edgar is having trouble with his new computer, which of the following questions deals with consistency rather than with distinctiveness or consensus?

• A) Does Edgar have trouble with other computers, or only this one?
• B) Does Edgar usually have trouble with his computer?
• C) Do other people have similar problems with this computer?
• D) All of these choices.

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Definitions:

Goodwill

An intangible asset reflecting the value of a business's reputation, brand, and customer relationships.

We-viewpoint

A perspective in writing or speech that includes both the speaker and the audience, using pronouns like "we" and "our" to create a collective position.

Background Information

Essential details or facts provided about a subject to help understand its context or history.

Orienting Statements

Sentences or phrases used to focus the attention of the audience on what is to come in a speech or writing.