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Cooley (1902) argued that we come to know ourselves by seeing our reflection in how we appear to others.Other people's judgments,then,help to shape what he called
Two-Factor Theory
A theory suggesting that two separate factors influence job satisfaction and dissatisfaction independently: hygiene factors and motivators.
Facial Expressions
The movements or positions of the muscles beneath the skin of the face, which convey the emotional state of an individual to observers.
Anger
A strong feeling of annoyance, displeasure, or hostility; an emotional response to perceived provocation or threat.
Surprise
An emotional state or reaction caused by an unexpected event, which can vary in intensity from mild interest to shock.
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