Customer Relationship Management (CRM), as an Application That Must Be

question 8

Multiple Choice

Customer relationship management (CRM) , as an application that must be included in a true enterprise resource planning (ERP) product, includes ________.

• A) cash management
• B) HR management
• C) sales prospecting
• D) capacity planning

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Definitions:

Essentialists

Philosophers or theorists who believe in the intrinsic, fundamental nature of entities.

Reproductive Advantage

The evolutionary benefit that certain individuals or traits have over others, leading to a greater likelihood of survival and reproduction.

Male Promiscuity

Behavior or a lifestyle associated with having numerous sexual partners, often viewed more leniently or differently when exhibited by men than women.

Conflict Theory

is a sociological perspective that views social life as competition, focusing on the struggles between social groups for power and resources.