Customer Service Falls Under the Category of Supporting Activities in a Value

question 19

True/False

Customer service falls under the category of supporting activities in a value chain.

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Definitions:

Ratios Variation

Changes or differences in financial ratios over a period, potentially indicating shifts in a company's financial health or performance.

Debt-to-Equity Ratio

A measure used to evaluate a company's financial leverage, calculated by dividing its total liabilities by stockholders' equity.

Financial Statements

Documents that provide an overview of a company's financial condition, including income statements, balance sheets, and statements of cash flows.

Industry Comparison

The process of comparing the statistical measures, performance, and strategies of one company against other companies within the same sector.