If a Company Implements a Policy That States If a Customer

question 85

Multiple Choice

If a company implements a policy that states if a customer leaves their firm, they will have to pay a $1,500 penalty, the company is implementing which of Porter's competitive advantages?

• A) improving customer service
• B) establishing alliances
• C) lock in customers
• D) lock in buyers

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Definitions:

Capital Punishment

A legal penalty where a person is put to death by the state as a punishment for a crime.

Deterrent

A factor or consideration that discourages certain behaviors or actions through the fear of consequences.

Terrorism

The use of violence or threats to intimidate or coerce, especially for political purposes, targeting civilians to achieve goals.

Innocent Citizens

Individuals who are not involved in any criminal activity or wrongdoing but may be affected by such activities or by the criminal justice system.