The Most Visible Embodiment of Total Quality Management in the United

question 96

Multiple Choice

The most visible embodiment of total quality management in the United States is

• A)being awarded the Deming Prize.
• B)achieving ISO 9000 certification.
• C)meeting industry standards.
• D)receiving the Baldrige Award.

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Definitions:

Continuous-Process Technology

Systems or technologies that produce goods or services in an uninterrupted flow, often seen in industries like chemicals or power generation.

Considerable Automation

The significant use of machines or digital technologies to perform tasks that were traditionally done by humans.

Environmental Turbulence

The rate and magnitude of change that an organization faces from external sources.

Degree of Richness

The extent to which a medium allows for immediate feedback, conveys multiple cues, and supports the use of natural language.