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On a balanced scorecard,which of the following would be most appropriate to measure customer service?
Face Value
The nominal or stated value of a security or financial instrument, such as a bond, note, or coin.
Taxable Income
Earnings that are taxable.
Medicare Tax
The amount of Medicare tax an employee pays is a set percentage of the entire income with no maximum amounts; the amount paid is split between the employee and employer.
FICA Taxes
Taxes funded by both employers and employees to finance Social Security and Medicare benefits, based on earned income.
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