When It Appears a Crisis Is Imminent in an Organization

question 45

Multiple Choice

When it appears a crisis is imminent in an organization, the crisis management strategy should:

• A)provide internalizing information to build a positive public opinion toward the organization.
• B)shift from internalizing messages to instructing messages that tell the public how to respond to the crisis.
• C) intensify so that the affected publics know what to do.
• D) shift to adjusting messages intended to help people cope with the effects of the crisis.

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Definitions:

Data Management

The process of collecting, storing, organizing, and maintaining the data created and collected by an organization.

Part Numbers

Unique identifiers assigned to individual parts or components within a manufacturing or inventory system.

Evaluate Supply Sources

The process of assessing potential suppliers to determine their ability to deliver goods or services in a timely, cost-effective, and quality-focused manner.