In the Context of the Inductive Outline Used in Delivering

question 61

Multiple Choice

In the context of the inductive outline used in delivering bad-news messages, the introductory paragraph of a bad-news message should:

• A)state the bad news directly followed by a discussion of reasons.
• B)let the audience know what the message is about without stating the obvious.
• C) lead the audience to expect good news.
• D) include a counterproposal or "silver lining" idea.

---

Definitions:

HRM Association

An organization or group that focuses on the professional practices and development of human resource management, providing resources, advocacy, and networking opportunities for HR professionals.

Education and Information Services

These are services dedicated to providing educational resources and information to individuals or communities, often focusing on learning support, research, and access to educational materials.

Mutually Beneficial Relationships

Relationships that provide benefits to all parties involved, fostering positive outcomes and cooperation between individuals or entities.

Internal Management

The process of overseeing and guiding a company's operations, strategies, and employees from within the organization.