Which of the Following Is a Guideline You Should Follow

question 10

Multiple Choice

Which of the following is a guideline you should follow when developing the reasons section of a bad-news message?

• A)Use the deductive approach.
• B)Keep the reasons behind the refusal of a request ambiguous.
• C) Include "company policy" as one of the reasons.
• D) Read the section aloud to identify flaws in logic.

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Definitions:

Behavior Modification

Behavior modification is the use of empirically demonstrated behavior change techniques to improve behaviors, often involving reinforcing desired behaviors and decreasing undesired ones.

Operant Conditioning

A teaching methodology where the impact of a behavior is fine-tuned by the application of motivating or deterring factors.

Sexual Behavior

Activities related to physical intimacy or sexual intercourse between individuals.

Defense Mechanisms

Methods the unconscious mind uses to modify, reject, or alter reality in an effort to protect oneself from experiencing distress and inappropriate urges.