The Closing Sentence of a Bad-News Message Should

question 9

Multiple Choice

The closing sentence of a bad-news message should:

• A)restate the refusal.
• B)avoid a counterproposal.
• C) be longer than the preceding paragraphs.
• D) add a unifying quality to the message.

---

Definitions:

Medication Treatment

The use of pharmaceutical drugs to alleviate or manage symptoms of mental health disorders or other diseases.

Health Behaviors

Actions taken by individuals that affect health or mortality, which can be either health-enhancing or health-compromising.

Health Promotion

The process of enabling people to increase control over and to improve their health, through lifestyle changes and environmental interventions.

Health Care

The maintenance or improvement of health via the prevention, diagnosis, treatment, recovery, or cure of illness, injury, and other physical and mental impairments in people.