Analyze the Following Routine Claim Letter and Make the Required

question 67

Essay

Analyze the following routine claim letter and make the required revisions.
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Dear Mr. Ortiz:
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Eight months ago, I purchased the Wireless-G Broadband Router (2.2 GHz), Model No. 13MP26SD, from your company. After only eight months of use, it no longer works. It quit working while I was in the middle of a huge project, and the delay cost me hundreds of dollars.
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As this product came with a year warranty, I am upset that it quit working after less than a year. It must be defective. I have the receipt for purchase and want a replacement immediately. The router problem has already cost me time and money. If I do not receive a replacement or refund immediately, I will not buy your products in the future.
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Please send a replacement router via express delivery to the address on this letterhead.
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Thank you.

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Definitions:

Course Performance

Course Performance assesses and measures the attainment of knowledge, skills, and competencies as a result of educational instruction.

Scatterplot

A graphical representation that shows the relationship between two quantitative variables, using Cartesian coordinates to display values.

Ellipse

A geometric shape representing all points for which the sum of the distances to two fixed points (foci) is constant, often used to illustrate orbits in astronomy or confidence regions in statistics.

Line

In statistics and data analysis, often refers to a trend line plotted through data points on a graph, representing the direction and strength of a relationship between variables.