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Analyze the Following Routine Claim Letter and Make the Required

question 67

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Analyze the following routine claim letter and make the required revisions.

Dear Mr. Ortiz:

Eight months ago, I purchased the Wireless-G Broadband Router (2.2 GHz), Model No. 13MP26SD, from your company. After only eight months of use, it no longer works. It quit working while I was in the middle of a huge project, and the delay cost me hundreds of dollars.

As this product came with a year warranty, I am upset that it quit working after less than a year. It must be defective. I have the receipt for purchase and want a replacement immediately. The router problem has already cost me time and money. If I do not receive a replacement or refund immediately, I will not buy your products in the future.

Please send a replacement router via express delivery to the address on this letterhead.

Thank you.


Definitions:

Adolescence-Limited Offenders

Individuals who engage in criminal or delinquent behavior primarily during their adolescent years, with such behavior diminishing as they enter adulthood.

Developmental Risk Factors

Elements or conditions present in an individual's developmental stages that may impede normal development or contribute to later life challenges.

Life-Course-Persistent Offenders

Individuals who engage in criminal or antisocial behavior throughout their lives, starting from a young age.

Confederate

A person who is part of an experiment's setup and works for the researcher, appearing as a participant to deceive actual participants.

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