Identify a True Statement About Channel Selection

question 13

Multiple Choice

Identify a true statement about channel selection.

• A)If a message is straightforward and informative, a technological communication channel is inappropriate.
• B)Before choosing a communication channel, it should be determined whether a permanent record of a message is needed or if a temporary form would suffice.
• C) An electronic communication tool is appropriate for communicating bad-news messages in sensitive situations.
• D) Personal interaction cannot replace written communication, printed or online, which is essential in today's team-based work environments.

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Definitions:

Optimism

The inclination to maintain a hopeful and positive outlook on the future or the outcome of specific situations.

Branding

The process of creating a unique image, identity, and position for a product, service, or organization in the consumer's mind through marketing strategies.

Profits

The financial gain obtained when the amount of revenue gained from a business activity exceeds the expenses, costs, and taxes involved in sustaining the activity.

Cultural Expression

The representation of a community's beliefs, customs, and way of life through various forms such as art, music, or literature.