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Q15: Complaint procedures usually differ from grievance procedures
Q22: Successful supervisors tend to be somewhat more
Q23: If the supervisor does not take appropriate
Q26: According to Theory X, most workers dislike
Q30: Informal groups always make a supervisor's job
Q30: Feedback controls are the most widely used
Q37: Arbitration is the final step in all
Q59: When meeting with an employee about his/her
Q60: When an employee is nearing retirement, the
Q63: A consensus appraisal should be completed if