Probably the Most Important Factor in Reducing Employee Resistance to Change

question 34

Multiple Choice

Probably the most important factor in reducing employee resistance to change is:

• A) The relationship between the supervisor who is introducing the change and the employees.
• B) Having employees understand corporate culture.
• C) Not permitting affected employees to share in decision making about the change.
• D) Concealing the underlying reasons that surround the change.

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Definitions:

Group Cohesion

The degree to which members of a group are drawn together and feel loyalty and togetherness.

Conformity

Adjusting one's behavior or beliefs to match those of others, often as a result of real or imagined group pressure.

Conversion Theory

The explanation that people are influenced by a minority because the minority’s distinctive position better captures their attention.

Reciprocity

The practice of exchanging things with others for mutual benefit, especially privileges or favors granted by one country or organization to another.