According to Chapter 4, One Way to Listen More Effectively

question 35

Multiple Choice

According to Chapter 4, one way to listen more effectively is to pay attention to the speaker. What are two other ways?

• A) Listen for main ideas and ask questions to clarify what the speaker said.
• B) Take notes while the speaker is speaking and concentrate on your emotional responses.
• C) Frequently interrupt the speaker for clarification and focus on how to phrase your responses.
• D) Tape-record what the speaker is saying and ask follow-up questions.

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Definitions:

Cost Centre Manager

An individual responsible for managing and controlling the costs within a specific department or unit of a business.

External Sales Price

The price at which goods or services are sold to customers outside of the producing company.

Variable Manufacturing Cost

Costs associated with manufacturing that vary directly with the level of production, such as materials and labor.

Shipping Costs

Expenses associated with the transportation of goods from one location to another.