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Chapter 3 lists five factors to think about when considering your writing situation. Three of these factors are your setting, the document type, and the writing process. What are the other two factors?
Sales Returns
Transactions where customers return previously purchased merchandise, leading to a refund or credit.
Sales Returns
Transactions where customers return previously purchased merchandise, leading to a deduction from the gross sales to arrive at the net sales figure.
Debit Balance
A situation where the total debits exceed the total credits in an account.
Merchandise
Goods that a business purchases to sell to customers in the ordinary course of its business; typically, items bought for resale.
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