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Chapter 1 identifies nine measures of excellence in technical communication. Which pair in the following list might seem contradictory?
Personalities
The amalgamation of traits and qualities that create a person's unique character.
Organizational Managers
Individuals responsible for planning, directing, and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization.
Bureaucratic Organizational Structure
An organizational model characterized by a hierarchy of authority, formalized rules and procedures, and impersonal relationships.
Flexible Organization Structure
Describes an organizational framework that can easily adapt to changes, allowing for modifications in structures and processes.
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