A Patient Calls the Clinic in November to Report a Temperature

question 18

Multiple Choice

A patient calls the clinic in November to report a temperature of 103° F, headache, a nonproductive cough, and muscle aches. The patient reports feeling well earlier that day. The nurse will schedule the patient to see the provider and will expect the provider to order which medication?

• A) Amantadine HCl (Symmetrel)
• B) Influenza vaccine
• C) Oseltamivir phosphate (Tamiflu)
• D) An over-the-counter drug for symptomatic treatment

---

Definitions:

High Reliability

Refers to systems or organizations that operate in conditions where the cost of failure is high, focusing on safety and minimizing errors.

Component Parts

Individual items or pieces that, when assembled, make up a finished product or are integral to its operation.

Mediocre Parts

Components or elements of a system that are of average or slightly below average quality, possibly affecting the overall performance.

Preventive Maintenance

Regular and routine maintenance performed on equipment and machinery to prevent unexpected failures and downtimes.