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Constant sum scale data are sometimes treated as metric.
Customer Value
How a customer views the value of a product or service as opposed to the alternatives they might consider.
Quality Costs
The expenses associated with preventing, detecting, and correcting defective work, categorized into prevention, appraisal, and failure costs.
Total Quality Management
A comprehensive management approach focusing on continuous improvement in all organizational processes, aiming for long-term success through customer satisfaction.
Target Selling Price
The price at which a company aims to sell its product or service, determined by factors such as cost, market demand, and competition.
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