Which Telephone Interview Method Involves Phoning a Sample of Respondents

question 23

Multiple Choice

Which telephone interview method involves phoning a sample of respondents and asking them a series of questions with the interviewer using a paper questionnaire to record the responses with a pencil?

• A)traditional telephone
• B)in-home
• C)computer-assisted telephone interviewing (CATI)
• D)Internet

Understand the role of audience perception and compliance expectation in crafting routine requests.

Grasp the importance and application of being specific and clear when asking questions within a routine request.

Identify the elements of a courteous close in a routine request.

Comprehend the strategies for stating the request effectively and efficiently.

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Definitions:

Upward Communication

The flow of information from lower levels of a hierarchy to higher levels, such as from employees to management.

Rumor Mill

Informal and often unofficial channels through which gossip and unverified information circulate.

Digital Records

Digital records refer to information or data that is stored in a digital format, allowing for easy access, retrieval, and management through electronic devices.

Social Media

Online platforms that enable users to create, share, or exchange information, ideas, and content with others.