Examlex
Program outcomes frequently are more difficult to measure than inputs and outputs.
Norm of Reciprocity
A social norm stating that if someone does something for you, you then feel obligated to return the favor.
Negotiation
A process by which two or more parties seek to reach an agreement or resolve a dispute through dialogue and compromise.
Soft Influence Tactics
Subtle or indirect methods used to persuade or guide others' behavior, relying on personal appeal and attractiveness rather than coercion.
Compliance
is the act of conforming to or following rules, standards, or laws.
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