Jennifer Is the Manager of a Credit Card Processing Department

question 45

Multiple Choice

Jennifer is the manager of a credit card processing department.She has determined that each processor should be able to input information on 75 credit purchases per hour.She has established a range of plus or minus 5 purchases and an error rate of no more than 2 per hour.Jennifer is performing the management function of

• A)directing.
• B)organizing.
• C)planning.
• D)staffing.
• E)controlling.