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Two Important Criteria for Benchmarking Are ________ and ________

question 56

Multiple Choice

Two important criteria for benchmarking are ________ and ________.


Definitions:

Empathy

Understanding and acceptance of a person's feelings and the ability to sense the person's private world.

Diagnosis of Cancer

The process of determining the presence and type of cancer through tests and examinations.

Fear

An emotional response to a perceived threat, which can cause physiological and behavioral changes as a form of adaptation.

SOLER

An acronym for a communication technique used in counseling and therapeutic settings, standing for Squarely facing the speaker, Open posture, Leaning slightly forward, Eye contact, and Relax while listening.

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