Dealing Effectively with Diversity Means

question 23

Multiple Choice

Dealing effectively with diversity means

• A) behaving in a way that creates a sense of community among people and gains benefits from their differences.
• B) learning everything about other cultures in an effort to give special treatment to minority groups.
• C) changing your way of thinking to be more like co-workers from different cultural backgrounds.
• D) all of these.

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Definitions:

Union-Management Negotiation

The process in which labor union representatives and company management discuss and agree on workplace conditions, wages, and policies.

Mediation

A form of alternative dispute resolution where a neutral third party helps disputants come to a consensus on their own.

Arbitration

A method of resolving disputes outside of court where an impartial third party delivers a conclusive judgement to settle a disagreement between parties.

Union-Management Relations

The dynamics and interactions between a company's management team and the labor union that represents its workers, emphasizing negotiation and labor agreements.