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The Phillips curve shows
Operational Efficiency
Refers to the ability of an organization to deliver products or services to its customers in the most cost-effective manner while maintaining high-quality standards.
Transactional Activities
Business processes that involve exchanges or transactions between parties, such as sales, purchases, and payments.
Service Delivery Model
Refers to the way in which an organization provides services to its customers, incorporating strategies, structures, and processes.
Self-service Systems
Digital platforms that enable users to complete tasks or access information without the need for direct support from others.
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