An Electric Utility Operates in a State with Right-To-Work Laws

question 78

Multiple Choice

An electric utility operates in a state with right-to-work laws. About three-quarters of its line workers have elected to join the union that represents them. Keith, one of the line workers, believes that his supervisor is unfairly passing him over when selecting employees to earn extra pay by working overtime. Keith wants to file a grievance according to the process in the labor agreement, but he is not a member of the union. What must the union do in this situation?

• A) It must let Keith join the union so he can have representation in the process.
• B) It must allow Keith to use the process it negotiated, but it need not send representatives.
• C) It has no obligations in this process, because Keith chose not to be represented.
• D) It must give Keith representation equal to what a union member would receive.
• E) It must give Keith a copy of the labor agreement, but it need not be involved in the process.

Appreciate the role of attitudes and their components in shaping workplace behavior.

Understand the concept of emotional labor and its relationship to job performance.

Recognize the importance of social awareness in leadership and team management.

Identify the effects of personal and organizational practices on happiness and job satisfaction.

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Definitions:

Interest Rates

The cost of borrowing money or the compensation for the service and risk of lending money, expressed as a percentage of the principal loan amount.

Interest

The price paid for borrowing money, often expressed as a percentage of the principal amount over a certain period.

Net Present Value

A financial metric that calculates the current value of a series of future cash flows by discounting them back to the present time.

Interest Rate

The part of a loan that accrues interest for the borrower, customarily denoted as a yearly percentage of the loan's outstanding sum.