Alfonso, the Union Steward at Fizzy Soda, Is Attempting to Persuade

question 7

Multiple Choice

Alfonso, the union steward at Fizzy Soda, is attempting to persuade members of management to make certain revisions to the company's policies on job security and work rules on behalf of the union. The union believes that company management has neglected these aspects of the company's administration system for too long. Which level of decisions is Alfonso most likely concerned with in this scenario?

• A) forming labor relations strategies
• B) administering agreements
• C) negotiating contracts
• D) terminating contracts
• E) forming dissociation strategies

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Definitions:

Scientific Management

An early 20th-century management theory proposing the optimization of labor productivity through scientific studies of work methods and processes.

Frederick Taylor

An American mechanical engineer who sought to improve industrial efficiency and is considered the father of scientific management.

Bureaucratic Organizations

Organizations characterized by strict rules, hierarchical relationships, and a focus on procedure and protocol over flexibility and adaptability.

Weber

Refers to Max Weber, a German sociologist and political economist whose theories significantly contributed to the study of sociology and the analysis of bureaucracy.