Which Type of Alternative Dispute Resolution Functions Well Only to the Extent

question 15

Multiple Choice

Which type of alternative dispute resolution functions well only to the extent that employees trust management and managers who hear complaints listen and are able to act?

• A) mediation
• B) behavioral modeling
• C) open-door policy
• D) fair representation
• E) peer review system

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Definitions:

Social Environments

The immediate physical and social setting in which people live or in which something happens, including the culture that individuals are educated or live in, and people and institutions with whom they interact.

Socialization

The process by which individuals learn and adopt the norms, values, and behaviors necessary for functioning in their society.

Society

A group of people living together in a more or less ordered community with shared laws, traditions, and values.

Nature Versus Nurture

A debate concerning whether human behavior is determined by the environment, including culture and experience (nurture), or by genetics and biological factors (nature).